90% of consumers rely on online reviews before making a purchasing decision.  Matt Flinner with the Better Business Bureau will join us on November 20th to explain how you can best use the power of these reviews to your advantage. 

Matt will start by explaining how online reviews are an opportunity to grow your customer base.  He will then move into online tools that can be used to track and monitor reviews across multiple sites, ethical ways to grow your positive reviews the best places to collect them, and finally, tips and tricks for how to handle negative reviews like a pro.

Time:  11:00a – 1:00p
Date:  Wednesday, November 20th
Place:  Andre’s South